Question 1

How much does online tutoring cost at MyOnlineProf?

Accepted Answer

Online tutoring is charged per 45-minute lesson. The fees vary depending on the contract duration.Example:12-month contract - 2 teaching units per week - 1 teaching unit costs €28.00 - monthly cost €224.009-month contract - 2 teaching units per week - 1 teaching unit costs €29.00 - monthly cost €232.006-month contract - 2 teaching units per week - 1 teaching unit costs €30.00 - monthly fee €240.00The longer the contract duration, the lower the contribution.

Question 2

How can I cancel a subscription?

Accepted Answer

After the end of the respective term, the subscription can be cancelled on a monthly basis.

Question 3

Which payment methods do you accept?

Accepted Answer

We accept Mastercard, Visa, Amex and SEPA direct debit.

Question 4

Are there additional fees for international payments?

Accepted Answer

Yes, additional fees may apply to international payments. Please check with your bank.

Question 5

How can I upgrade my subscription?

Accepted Answer

To upgrade your subscription, please visit the 'My Account' section and select the 'Change Subscription' option.

Question 6

How can I cancel my subscription?

Accepted Answer

To cancel your subscription, please go to 'My Account' and select the 'Cancel Subscription' option.

Question 7

What happens if I don't renew my subscription in time?

Accepted Answer

If you do not renew your subscription in time, your access will be temporarily restricted until payment is received.

Question 8

How can I cancel my subscription?

Accepted Answer

To cancel your subscription, please go to 'My Account' and select the 'Cancel Subscription' option.

Question 9

How do I get confirmation of my cancellation?

Accepted Answer

You will receive a confirmation email after canceling your subscription.

Question 10

Is there a minimum subscription period?

Accepted Answer

Yes, the minimum contract term varies depending on the subscription type. See the terms and conditions for details.

Question 11

Are there discounts for longer minimum contract terms?

Accepted Answer

Yes, longer minimum contract terms often offer cheaper monthly payments.

Question 12

Can I buy additional units if I have used up my monthly units?

Accepted Answer

Yes, you can purchase additional units through your account.

Question 13

By when must the monthly units be used?

Accepted Answer

The monthly units must be used within the respective calendar month.

Frequently asked questions

How much does online tutoring cost at MyOnlineProf?

How can I cancel a subscription?

Which payment methods do you accept?

Are there additional fees for international payments?

How can I upgrade my subscription?

How can I cancel my subscription?

What happens if I don't renew my subscription in time?

How can I cancel my subscription?

How do I get confirmation of my cancellation?

Is there a minimum subscription period?

Are there discounts for longer minimum contract terms?

Can I buy additional units if I have used up my monthly units?

By when must the monthly units be used?